Connect your customers' communications to their business tools.
With Wazo, deploy ready-to-use integrations or create custom experiences with our open APIs
Ready-to-use integrations
Quickly deploy connectors needed for the most common business use cases, while keeping the freedom to go further via Wazo APIs.
CRM & ERP
Salesforce, HubSpot…
Collaboration & productivity
Google Workspace, Microsoft 365, Bluemind, Nodered, Teams…
Support
Zendesk, HubSpot Service…
Data & Analytics
Comtraffic…
AI
OpenAI, Google AI, Mistral…
Create connectors tailored to each of your customers' processes.
Thanks to Wazo's open and modern APIs, integrate voice, video, chat, presence, routing, queues and real-time events into your customers' business tools
Wazo in action
A few examples of integrations deployed by our partners.
Call from Microsoft Teams
Keep the Microsoft Teams experience while staying in control of your telephony with Wazo.
Your users call, check their history, access voicemail and search their contacts directly from Teams.
Wazo handles telecom intelligence in the background: advanced routing, SIP trunk, multi-tenant, call center, recording and business integrations.
Ideal for MSPs who want to offer a unified Teams experience without depending entirely on Microsoft Phone System.
Real-time customer record popup
Integrate your customers' communications into their CRM. A salesperson receives a call from a prospect. Whether they answer from their mobile on the go or from Wazo Desktop at the office, Wazo automatically centralizes communication flows and synchronizes them with the CRM via its open APIs.
Call history, transcription, messages, contact information and interactions are enriched and updated in real time in the customer's business tool.
Result: no information lost between tools; no manual double entry; better traceability of exchanges; immediate productivity gain for sales and support teams. Thanks to Wazo APIs, communications become business data fully integrated into your customers' IT systems.
Apps enriched with your business tools
With Wazo, your applications evolve with your customers' needs.
We can directly integrate business tools into the user interface to centralize useful everyday information: weather, delivery tracking, tickets, calendar, CRM data, account information or internal services.
These modules are fully customizable and natively integrated into the Wazo experience, without changing users' habits.
Result: a telecom interface that becomes a true business hub, simpler, more efficient and adapted to each customer environment.